Being a leader in execution and clearing services for OTC financial instruments, we earn our customers’ loyalty by operating our business according to industry best-practices and maintaining the highest standards of governance, compliance and integrity.
To maintain a customer-centric organization that provides retail and institutional investors with proficient access to the international financial markets, delivered through a focused strategy that emphasizes pricing, customer service and innovation.
Corporate Values - Loyalty to our Customers
We maintain a customer-centric operation and insist to know our customers better. We understand that our success is synonymous with the loyalty of our customers; this business philosophy is implanted in the culture of ICM Brokers and encouraged through the commitment of management, supervisors and front-line employees to preserve service quality that consistently exceeds traders’ expectations.
By structuring a solid foundation built on corporate governance, compliance and internal controls, ICM Brokers conducts its business with complete transparency. We perform regular departmental audits to review and secure processes and to ensure that customer data is always protected. An annual accounting audit is additionally performed to certify the financial stature of the Company.
ICM Brokers is committed to continuously delivering software advancement to add value to the customers’ trading experience. Our ICM Brokers Trading Platform is server-based and renowned for providing traders with advantages similar to those of interbank dealers. In-house CRM tools further compliment our technological commitment to better serve our customers.
Our Growth Methodology
We will broaden our core business by continuously enhancing our product offering on existing and new asset classes. We will increase market share by developing existing markets and penetrating into new growth areas.